91 7690088449 
momstouch022@gmail.com
Shipping Policy
At Moms Touch, we are committed to delivering your orders in a timely and reliable manner. Our shipping policy is designed to provide you with a clear understanding of our shipping processes, options, and any associated costs.
Order Processing Time:
Once your order is placed, our team will begin processing it within 1-2 business days. During this time, we will verify the order details, prepare the items for shipment, and perform any necessary quality checks.
Personalized Products:
Custom-made orders have a delivery timeline of 7-10 days for the product to be made and shipped.
Shipping Methods and Delivery Time:
We offer various shipping methods to accommodate your preferences. The estimated delivery time for each method is as follows:
- Standard Shipping: 4-5 days, based on product type, weight, and dimensions.
- Priority Shipping: 2-3 days, based on product type, weight, and dimensions.
- Express Shipping: 1-2 days (If you are looking for express shipping, please reach us at +91-7690088449 or email us at momstouch022@gmail.com).
Please note that these are estimated delivery times and may vary based on factors such as product availability, destination, and unforeseen circumstances beyond our control.
Shipping Costs:
- Standard Shipping/Priority Shipping:
- Orders above Rs.1000/- have free shipping.
- A fixed shipping charge of Rs.50/- is applicable on all orders below Rs.1000/- (Excluding COD charges, shipping charges, taxes, or value reduced after the application of coupons or any other offer).
- COD is available only for orders below Rs.10,000/-.
- COD orders have an additional charge of Rs.50/-.
- Express Shipping:
- Express shipping costs will be calculated based on the total weight, dimensions, destination, etc. (If you are looking for express shipping, you can reach us at +91-7690088449 or email us at momstouch022@gmail.com).
Order Tracking:
Once your order has been shipped, we will provide you with a tracking number via email or through your account on our website. You can use this tracking number to monitor the progress of your shipment and estimated delivery date through our designated carrier’s website.
International Shipping:
Moms Touch offers delivery to locations within India and internationally. International shipping times and charges vary based on the destination:
- International Standard Shipping: 10-15 days, costs will be calculated based on the total weight, dimensions, and destination.
- International Express Shipping: 7-10 days, costs will be calculated based on the total weight, dimensions, and destination.
Shipping Address:
It is your responsibility to provide accurate and complete shipping information during the checkout process. Please double-check your shipping address to ensure proper delivery. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address information.
Shipping Delays or Issues:
While we strive to deliver your orders within the estimated timeframes, please understand that unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may occasionally impact the delivery schedule. In such cases, we will work closely with the carrier to resolve any issues and keep you informed about the status of your shipment.
If you have any questions or require further assistance regarding our shipping policy, please contact our customer support team at +91-7690088449 or email us at momstouch022@gmail.com. We are here to help!
Please note that this shipping policy is subject to change without prior notice. We recommend reviewing our policy periodically to stay informed about any updates.
Thank you for choosing Moms Touch!